Primarily residential HVAC — heating and air conditioning is the core focus
Also touches refrigeration, solar, fire sprinklers, water heaters/plumbing, and small residential boilers (not licensed for large commercial boilers)
Service area spans ~90 miles north/south of the shop, occasionally into Nevada Mix of new construction and retrofit work (~70–80% existing homes/businesses)
Handles 5–8 calls/day
Works independently in the field
Direct homeowner interaction — updates, walkthroughs, setting expectations No selling, upselling, or payment collection